Could use some help here
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I bought RE7 last week during Sping sale and I finally got around to play it this weekend, but I'm just unable play it anymore now. The game simply won't launch (X1X). I was able to play it for an hour or two after multiple tries, but now it's just impossible for me to even start the game and I have no idea how to fix this.
The game starts, I see the white door screen, the Capcom logo and then it gets stuck on the Havok logo screen forever. When I close the game, it turns off my xbox. Here's what I've done so far :
-Power cycle (hold down Power button for 10sec).
-Tried playing from my son's account.
-Deleted and reinstalled the game.
-Console OS reset (deletes local profiles data).
-I moved the game to an external HDD.
-I tried to erase my saved data and there are none to erase. Wtf ? I should have at least one save, because I do remember saving when reaching the first recorder.
-So, I figured maybe it's a problem with cloud save synch. I unplugged my ethernet cable to force local save; same result.I really don't know what to do now. I tried a few other games, both digital and physical and they all work...
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The only problem I had was the season pass not showing up but that was because it didn't finish installing(stupid shit really). But your problem wow. Does it happen with any other game. Digital/Physical
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Can't help. When a Halo Reach update killed my Xbox 360 I called M$ and they basically told me to buy a new one and I refuse to buy any of their consoles anymore. Hopefully their customer service has changed since 2010.
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@iboshow Nope. Like I said, I tried a few other games and they all worked fine. The only remaining option seems to be a factory reset :/
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@whiskeyjack Is it possible to leave the game running without inputting anything
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@iboshow No.And to add to this. I tried to plkay The Division again and this one sends me back to dashboard after the title. screen. I spent another hour with tech support trying to solve this. Apparently, the problem is not my console or my profile. Engineers are working on it. There is just nothing I can do about it now. Just gotta wait for them to get back to me.
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At least they are getting back to you. I'm telling you MS customer service is some of the worst I've ever experienced only behind Adobe who basically tell you to F-yourself.
